Privacy Policy
INTRODUCTION
PeakCopy (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website www.peakcopy.uk
It is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website or services, you agree to the collection and use of your personal data in accordance with this Privacy Policy.
If you do not agree, please refrain from using our website or services.
WHO WE ARE
• Name: Sarra Richmond T/A: PeakCopy
• Business Address: 3 Newbridge Square. Swindon, SN1 1BY
• Contact Email: [email protected]
• Telephone: +44 (0) 7743129035
PeakCopy is a digital marketing agency offering copywriting, marketing consultancy, and related services to clients in the United Kingdom and abroad.
WHAT INFORMATION WE COLLECT
We may collect and process various types of personal data about you, including but not limited to:
• Contact details: name, email address, telephone number, postal address.
• Business information: company name, business address, job title, or role.
• Financial information: payment details necessary for billing (e.g., invoices, transaction records).
• Usage data: information about how you use our website and services (e.g., IP address, browser type, pages visited, time spent on pages, and other diagnostic data).
• Marketing preferences: information regarding your marketing preferences and consents.
HOW WE COLLECT YOUR INFORMATION
We use different methods to collect data from and about you, including:
• Direct interactions: when you fill in forms on our website, communicate with us by email or phone, or subscribe to our mailing list.
• Automated technologies or interactions: as you interact with our website, we may automatically collect data using cookies, server logs, and similar technologies.
• Third parties or publicly available sources: we may receive personal data about you from analytics providers, social media platforms (if you engage with us there), or publicly available sources.
LEGAL BASES FOR PROCESSING
We rely on at least one of the following lawful bases under UK GDPR when processing your personal data:
• Performance of a contract: to provide our services or to take steps at your request prior to entering into a contract.
• Legitimate interests: where it is necessary for our legitimate business interests in delivering and improving our services, provided that those interests do not override your fundamental rights and freedoms.
• Legal obligations: to comply with legal or regulatory requirements.
• Consent: where you have explicitly given consent (e.g., opting in to receive our marketing emails).
You may withdraw consent at any time.
HOW WE USE YOUR INFORMATION
We use your personal data to:
• Provide and maintain our services.
• Process your inquiries and provide customer support.
• Manage payments, invoices, and accounting records.
• Improve our website, services, and marketing efforts.
• Send you relevant marketing messages, newsletters, or promotional content, if you have opted in.
• Comply with legal obligations and regulatory requirements.
MARKETING COMMUNICATIONS
We may use your personal data to send you updates, offers, or information about our services that may be of interest to you.
If you no longer wish to receive these marketing communications, you can opt out by following the unsubscribe link in our emails or contacting us directly.
DISCLOSURE OF YOUR INFORMATION
We may share your personal data with:
• Service providers (e.g., hosting, payment processing, analytics) who help carry out our business operations.
• Professional advisers (e.g., lawyers, accountants, auditors) to comply with legal obligations or to protect our rights.
• Third parties in connection with a business transaction (e.g., merger, acquisition, or asset sale), subject to confidentiality obligations.
• Government bodies or law enforcement agencies if required by law or to protect our legal rights.
INTERNATIONAL TRANSFERS
If your personal data is transferred outside of the UK or European Economic Area, we will ensure appropriate safeguards are in place to protect your data, in accordance with UK GDPR standards (for example, using Standard Contractual Clauses or ensuring the destination country has adequate data protection laws).
DATA RETENTION
We will only keep your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
After that period, we will securely delete or anonymise your data.
DATA SECURITY
We implement appropriate security measures to protect your personal data from unauthorised access, loss, misuse, or alteration.
These measures include, but are not limited to, encrypted data storage and communication, secure servers, and controlled access.
YOUR RIGHTS
Under the UK GDPR, you have certain rights in relation to your personal data, including:
• Access: the right to request a copy of the personal data we hold about you.
• Rectification: the right to request that we correct any inaccurate or incomplete data.
• Erasure: the right to request the deletion of personal data in certain circumstances.
• Restriction: the right to request that we restrict the processing of your data in certain situations.
• Objection: the right to object to our processing of your data in certain circumstances, such as direct marketing.
• Data Portability: the right to request a copy of your personal data in a machine-readable format.
• Withdrawal of Consent: where processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing before withdrawal.
To exercise these rights, please contact us at: [email protected].
We may need additional information to confirm your identity.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar tracking technologies to collect data, improve your experience on our website, and analyse usage.
For more information on how we use cookies, please see our Cookies Policy [link to cookies policy if you have a separate document] or contact us at the address provided.
THIRD-PARTY LINKS
Our website may include links to third-party websites, plug-ins, or applications that are not operated directly by us.
We have no control over these third parties and are not responsible for their privacy practices.
We encourage you to review the privacy statements of any third-party sites you visit.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Any updates will be posted on our website with the “Last Updated” date. We encourage you to review this page periodically to stay informed on our privacy practices.
QUESTIONS OR COMPLAINTS
If you have any questions, concerns, or complaints about how we handle your personal data, please contact us at:
• Email: [email protected]
• Address: PeakCopy - 3 Newbridge Square, Swindon, SN1 1BY
If you are dissatisfied with our response, you have the right to lodge a complaint with the UK’s supervisory authority for data protection issues, the Information Commissioner’s Office (ICO):
• Website: https://ico.org.uk
• Helpline: +44 (0)303 123 1113
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FAQS
What’s your experience?
More than two decades of making words sell.
I’ve worked with founders, comedians, and top business leaders and leading global brands, crafting everything from high-ticket sales pages to cold emails that actually get opened. I don’t just write; I engineer content that builds authority, drives leads, and makes people stop, read, and buy.I've ghostwritten for names you know, built lead-gen campaigns that feel psychic, and turned personality-led content into an inbound sales machine.
What are your rates?
If you’re looking for ‘cheap,’ I’m not your person.
I price based on impact, not word count. This isn’t Fiverr. You’re paying for strategy, precision, and conversion, not just “words.”I offer:
📌 Ghostwriting – Authority-building content that sells without selling.
📌 Lead-Gen – Hyper-personalised outreach that fills your pipeline.
📌 Content Strategy – A framework that keeps leads coming in.
📌 Conversion Copy – Websites, sales pages, and emails that make people take action.
If you want content that sounds smart but does nothing, hire a generalist.
If you want copy that brings in business, let’s talk.
How long will this take?
Depends. Do you want it fast, or do you want it good?
Good copy isn’t microwavable. But I move fast.
🔹 One-off pieces? Usually 5-10 days.
🔹 Bigger projects (strategy, lead-gen, ongoing content)? We’ll set clear milestones.
🔹 Urgent? Need something ASAP? There’s a rush fee for that.
What I won’t do: Rush out weak, forgettable copy just to tick a box.
Can you provide samples of your work?
Most of my best work has someone else’s name on it.
That’s the beauty of ghostwriting. But I can show you:
✔ LinkedIn posts that crushed engagement.
✔ Sales pages that converted at ridiculous rates.
✔ Email sequences that got 40%+ open rates.
Want proof? Let’s chat, and I’ll show you what’s relevant to your business.
What’s your process?
Step 1: Find your edge.We’ll get clear on your brand, voice, and goals. No BS, no wasted time.
Step 2: Write copy that actually works. Not just “content”, but words that convert, sell, and position you as the only option.
Step 3: Refine, test, optimise. Great copy doesn’t live in a vacuum. We tweak, adjust, and make it sharper as we go. I work like a strategist, not a scribe. Every word has a job to do.
Have you worked in our industry?
Probably. But here’s the thing, your audience is human.
I’ve written for tech founders, SaaS companies, creatives, coaches, service-based businesses, and e-commerce brands.
What matters? Understanding psychology, sales, and storytelling. And I do.
What makes you different from other copywriters?
I don’t write ‘nice’ content, I write content that dominates.
Most copywriters:
❌ Write words.
❌ Care more about sounding clever than selling.
❌ Blend in with every other “brand voice expert.”
Me?
✅ I build authority-driven content that makes you the obvious choice.
✅ I write how your audience thinks and speaks, so they connect.
✅ I mix lead-gen with conversion copy, so your content isn’t just seen, it makes money.
You don’t need another writer.
You need a strategist who turns content into an inbound sales funnel.
Do you understand our target audience?
Better than they understand themselves.
Your audience has pain points, desires, and objections. I know how to pull them in, speak their language, and position you as the only solution. People don’t buy when they “understand” something. They buy when they feel something.
My job is to make them feel urgency, trust, and “where have you been all my life?” energy.
What happens after we agree to work together?
We get to work. Fast.
Kickoff call – We lock in your brand, goals, and strategy.
🔹 First draft – You get a preview before the world does.
🔹 Revisions & optimisation – We tweak, refine, and make it perfect.
🔹 Execution – We go live, track performance, and scale what works.
Clear deadlines. No ghosting. You’ll always know what’s happening next.
Can you help us achieve our business goals?
If your goal is to get noticed, trusted, and paid... Y-E-S!
Great content isn’t about sounding nice. It’s about getting results:
✔ More inbound leads.
✔ Higher engagement.
✔ Stronger positioning.
✔ A brand that people actually remember.
That’s what I do. Ready to stop being ignored? Let’s make your content work.
Get In Touch
Email: [email protected]
Mobile: +44 (0) 7743129035
PeakCopy
3 Newbridge Square
Swindon
SN1 1BY
Office Hours:
Mon – Sat 08:00 - 22:00
Sunday – 10:00 - 16:00
